Help & FAQs
Help & FAQ
Fancy a wickie?
Trim the wick to at least 1/4 inches before lighting your candle. This keeps the flames from flaring, leaking, or burning unevenly. If you don't trim the wick of your candle, it will burn hotter and faster.
After each burn, trim the candle wick. This is critical to avoid the candles from smoking or scorching the sides of the glass on the following burn.
To avoid smoke and hot wax splattering, extinguish the candle with a snuffer or dip the wick into melted wax and straighten it. Do not blow out the candles.
·/·Before You get Lit·/
Burn your candle for 2-3 hours max for the first time
Keep away from children and things that can catch on fireExtinguish before leaving the roomTo avoid fading fragrances, burn scented candles within a year of purchase.Do not burn your candle for more than 4 hours at a time to preserve the scent.
Avoid putting your candles in places where they will be exposed to direct sunlight or bright indoor lights.
Dust and fingerprints can be removed from a candle by gently wiping it with nylon or a soft cloth. The cloth can be used dry or slightly wet.